Terms & conditions of the IKEA Family game

The loyalty campaign organiser

1. The "IKEA Loyalty Campaign" (hereinafter the Campaign) is organised by SIA “Paul Mason Properties”, reg. no. 50103951541, legal address: Biķeru street 2, Dreiliņi, Stopiņi rural territory, Ropaži region, (hereinafter - the Campaign Organiser).
2. The Terms and Conditions of the Campaign are determined by the Campaign Organiser and compliance with these Terms and Conditions of the Campaign is mandatory for all Campaign Participants. By participating in the Campaign, the Campaign Participant confirms that he/she is familiar with these Terms and Conditions and will comply with them.

Campaign period

3. The Campaign will run from 1 August 2024 at 00.00 until 31 August 2024 at 23.59.

Campaign territory

4. Campaign territory - IKEA Latvia Customer Meeting Points (Biķeru street 2, Dreiliņi, Stopiņi rural territory, Ropaži region; Ezermalas street 3C, Liepāja) and IKEA.lv e-shop.

Participants and rules for registration

5. Campaign Participant is a person who by 31 May has become an IKEA Family Card user, has used the Card and has not given up their IKEA Family Card at the time of the Campaign Draw (hereinafter - "Participant").
6. To register for the Campaign, the Participant must log in their account in www.IKEA.lv between 2 May 2024 and 31 May 2024 and indicate that he/she agrees to participate in the Games and Competitions.
7. Registration for the Campaign is free of charge. The IKEA Family card can be used for an unlimited number of times during the Campaign.

Prize pool

8. By participating in the Campaign, Participants can win one of 23 IKEA gift cards every month.
       8.1. 10 (ten) IKEA gift cards for the value of EUR 10.00;
       8.2. 10 (ten) IKEA gift cards for the value of EUR 20.00;
       8.3. 2 (two) IKEA gift cards for the value of EUR 50.00;
       8.4. 1 (one) IKEA gift card for the value of EUR 100.00.

Draw

9. Time and date of the draw: 17.06.2024 at 11:00 am. Period for which the draw takes place: 02.05.2024, at 00.00 – 31.05.2024 at 23.59. Prize:  10 (ten) IKEA gift cards for the value of EUR 10.00; 10 (ten) IKEA gift cards for the value of EUR 20.00; 2 (two) IKEA gift cards for the value of EUR 50.00; 1 (one) IKEA gift card for the value of EUR 100.00.  Reserve winners: 5 (five).
10. The draw will take place at the premises of the Campaign Organiser SIA “Paul Mason Properties”.
11. The list of winners will be published on www.ikea.lv by 11:59 pm of the following working day.

Receiving of the prize

12. The winner of the prize will be informed about the receipt of the prize at their e-mail address provided during registration for the Campaign.
13. The prize will be issued in person at the IKEA Customer Meeting Points in Riga or Liepaja. To recieve the prize, present e-mail about the receipt of the prize together with the winning IKEA Family card number. 
14. The IKEA gift card is valid for one year from the date of issue. IKEA gift cards can be used in accordance with the Terms and Conditions of IKEA gift cards. Learn more: https://www.ikea.lv/en/customerservice/gift-card.
15. The prize will not be sent to the email address provided in your account.

Other

16. The Campaign Organiser is not responsible for any possible injury caused to the winner of the prize while using the prize. Exchange of the prize for another one, or payment of the prize value in cash is not allowed.
17. The prize won by the Campaign Participant is not redeemable for other prizes and the cash value of the prize is non-refundable. 
18. Additional costs related to receiving the prize, which are not specified in these rules, such as transportation costs or costs for phone calls, shall not be covered.
19. The Campaign Organiser cannot be held liable if the Campaign Participants did not pay attention to these Terms and Conditions of the Campaign.
20. The Campaign Organisers shall bear no responsibility for the exclusion of the Campaign Participants from the draw, as well as for the non-issuance of the prize in the case of non-compliance with the Terms and Conditions of the Campaign or if the information provided by the Campaign Participants has been false or inaccurate, or if the Campaign winner could not be contacted for reasons beyond the control of the Campaign Organiser.
21. All claims regarding the organization and/or progress of the Campaign must be sent in writing to the Campaign Organiser – SIA “Paul Mason Properties”, Biķeru street 21, Dreiliņi, Stopiņi district, Ropaži region, LV-1079, Latvia by 1 July 2024, with the indication “IKEA Loyalty Campaign”, fully presenting the objections and their justification, attaching the documents or their copies that are referenced in the claim.

Additional information and procedure for processing claims

22. Claims submitted after 1 July 2024 shall not be considered and cause no legal consequences. 
23. The Campaign Organiser shall consider the claim and respond thereto within 15 (fifteen) days of receipt. If the Campaign Organisers consider the claim to be justified, the procedure and deadlines for satisfaction of the claim will have to be provided in the reply.
24. The Campaign Participant shall be entitled to withdraw participation in the game by sending a written statement indicating the name of the Campaign.
25. The rights and obligations of the Campaign Organiser and the Campaign Participants are defined in these Terms and Conditions of the Campaign only. By agreeing to the terms and conditions, the Participant undertakes to follow them.
26. Information about the Campaign provided in the promotional materials is of an informative nature only. The Organiser reserves the right to change the terms and conditions of the Campaign at any time and without prior notice in order to ensure a safe and fair Campaign. Changes in the Terms and Conditions of the Campaign come into force from the moment of their publication.